Influence key relationships and desired outcomes at work more, by taking a little time to plan your vital conversations
Rather than avoiding or winging them, stopping first to think about the conversation you need to have next, by asking yourself a few key questions before you launch into it, can make the difference between a productive and healthy outcome versus making things worse and less productive.
Vital conversations, you know the ones that you ‘should have’ or even know we need to have? I have chosen to call them ‘vital’, because I have come to understand through my work that there are conversations that are VITAL to building and maintaining healthy relationships at work. They are often avoided because of a fear or negative opinion about potential conflict.
You’ll experience greater freedom, happiness and productivity, by acknowledging and putting a small amount of forethought into having vital conversations.
3 Tips When Planning Vital Conversations
1. Think about your recipient or audience
Who are they as a person? What is their view? How might they be feeling? How do they prefer or need to get the information you need to get across?
Eg: Sending someone who you know prefers a phone call, a quick txt on an important issue, may not get the results or response you want
2. Choose an appropriate channel
TXT’s are for friends, family, or quick messages like “Are you avail for a chat?” “I’m running late”, for apt reminders or client reminders.Emails are great to record information, back up conversations, but words can be misinterpreted in an email, and it is not the best platform for a healthy two-way conversation.Meeting in person is often the most productive way, but if it’s not possible pick up the phone
3. Be Purposeful
What are my intentions? What would be my most desired outcome? Am I being honest and authentic? True to my values?
Sincerity shows, so does a lack of it!
Your life is made up of relationships. And the nature of relating with people can cause conflict. When this arises remember how important it is to face the vital conversation, and now with these tips you can be purposeful while confident to have them well.